Returns & exchanges
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Last updated: 3 October 2026
We want every piece to fit and feel right. If it does not, here is how exchanges, returns and refunds work.
1. Exchange for size or fit
You can request a size exchange within 3 days of delivery. Items must be unworn, unwashed and unaltered, with all original tags and packaging. Exchanges are subject to stock availability; if your size is not available we will offer another product or store credit.
2. Damaged, defective or wrong item
If you receive a damaged, defective or incorrect item, contact us within 24 hours of delivery with your order number and clear photos. We will send a free replacement or, if a replacement is not possible, a full refund. Return shipping for these cases is on us.
3. Items that cannot be exchanged
- Items that have been worn, washed, altered or damaged after delivery.
- Items without their original tags or packaging.
- Products marked as final sale.
4. Refunds
Approved refunds are processed within 5 to 7 business days after we receive and check the item. Refunds go back to the original payment method. Delivery charges are non-refundable unless the item was damaged, defective or incorrect.
5. Order cancellation
You can cancel an order free of charge any time before it is dispatched. Once an order has shipped it can no longer be cancelled, but you can use the exchange process above after delivery.
6. Contact
For help with an exchange or refund, call or WhatsApp us on +91 63838 71745 (Monday to Sunday, 10 am to 9:30 pm), message us on Instagram @rebelclothing.ind, or visit our store at 5/141, 2nd School Street, Brindawan Colony, Mogappair, Chennai, Tamil Nadu 600037.
